What type of communication involves the flow of information from subordinate to superior?

Upward communication is characterized by the flow of information from subordinates to superiors within an organization. This type of communication is essential as it allows lower-level employees to share their insights, feedback, and concerns with management. It plays a critical role in ensuring that decision-makers are informed about the realities and challenges faced by employees on the ground. This process can enhance organizational effectiveness by fostering a culture of openness and transparency, ultimately leading to improved morale and employee engagement.

By contrast, downward communication is the opposite flow of information, where messages and directives are transmitted from management to lower levels. Lateral communication refers to interactions among peers or colleagues at the same hierarchical level, while informal communication involves spontaneous and unstructured exchanges that can occur in various contexts within an organization. Each of these types serves specific organizational purposes, but upward communication uniquely empowers employees by giving them a voice in the decision-making process.